This Privacy Policy describes how LifeStack ("we", "us", "our"), operating the website https://uselifestack.com, collects, uses, and protects your personal data when you visit the Website or purchase our Products.
We respect your privacy and handle your personal data in accordance with applicable data protection laws, including, where applicable, the EU General Data Protection Regulation (GDPR) and the UK GDPR.
1. Who We Are (Data Controller)
The data controller responsible for your personal data is the operator of LifeStack, a self-employed individual registered in the Russian Federation.
Contact: uselifestack@gmail.com
2. What Data We Collect
We collect the following categories of personal data:
a) Data you provide to us directly
• Email address (required for delivering digital Products and customer support).
• Name (if you provide it when contacting support or subscribing to our emails).
• Content of messages you send to us (for example, refund requests or support inquiries).
b) Data collected automatically when you use the Website
• IP address, browser type and version, device information, operating system.
• Pages visited, time spent, referring URL, and general usage statistics.
• Cookies and similar technologies (see "Cookies" below).
c) Data processed by payment providers
All payments are processed by Lava.top. We do NOT collect or store your full payment card details. We may receive limited transaction data from the payment provider, such as the transaction ID, the amount paid, the currency, and the last four digits of the card (for accounting and dispute resolution).
3. How We Use Your Data
We use your personal data for the following purposes:
• To process your orders and deliver Products (legal basis: performance of a contract).
• To provide customer support and respond to your inquiries (legal basis: performance of a contract / legitimate interest).
• To comply with our legal obligations, including tax and accounting requirements (legal basis: legal obligation).
• To analyze Website usage and improve our Products and services (legal basis: legitimate interest / consent where required).
• To send you marketing emails about our Products, only if you have subscribed (legal basis: consent, which you can withdraw at any time).
• To prevent fraud and secure our Website (legal basis: legitimate interest).
4. Cookies and Analytics
We use cookies and similar technologies to make the Website work and to understand how it is used. We may use:
• Strictly necessary cookies (required for the Website to function).
• Analytics cookies, such as Google Analytics, to understand aggregated visitor behavior. These are set only with your consent where required by law.
You can control cookies through your browser settings or through our cookie consent banner, if available.
5. Who We Share Your Data With
We share your personal data only with the following categories of recipients, and only to the extent necessary:
• Payment processor: Lava.top, to process your payments.
• Hosting and infrastructure providers that host the Website.
• Email delivery providers used to send order confirmations and (where applicable) marketing emails.
• Analytics providers (such as Google Analytics), where you have consented.
• Government authorities, when required by law.
We do not sell your personal data to third parties.
6. International Data Transfers
Because our service providers may be located in different countries, your personal data may be transferred to and processed outside your country of residence, including outside the EU/UK. Where required by law, we rely on appropriate safeguards (such as Standard Contractual Clauses) for such transfers.
7. How Long We Keep Your Data
• Order and transaction data: for the period required by applicable tax and accounting laws (typically several years).
• Customer support correspondence: for up to 3 years after the last interaction.
• Marketing subscription data: until you unsubscribe.
• Website analytics: for the retention period set in the analytics tool (for Google Analytics, typically up to 14 months).
8. Your Rights
Depending on your country of residence, you may have the following rights with respect to your personal data:
• Right of access: obtain a copy of the personal data we hold about you.
• Right to rectification: ask us to correct inaccurate or incomplete data.
• Right to erasure ("right to be forgotten"): ask us to delete your data, subject to legal retention obligations.
• Right to restrict processing: ask us to limit how we process your data.
• Right to data portability: receive your data in a structured, commonly used format.
• Right to object: object to processing based on our legitimate interests or for direct marketing.
• Right to withdraw consent at any time, where processing is based on consent.
• Right to lodge a complaint with a supervisory authority (in the EU, your local data protection authority).
To exercise your rights, please contact us at uselifestack@gmail.com. We will respond within the timeframes required by applicable law.
9. Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Children
The Website is not intended for users under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. If changes are material, we will notify you by reasonable means.
12. Contact
If you have questions about this Privacy Policy or how we handle your personal data, please contact us at:
uselifestack@gmail.com